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INFORMATION TECHNOLOGY
 
Mission Statement: To select, implement, maintain and support all things technology related including wired and wireless telephony systems, security and video systems, software and database systems, message and collaboration systems, geographic information systems, websites and public access systems, computers and server systems and wired and wireless network infrastructure systems; to meet the ever-increasing citizen expectation for a more open and digitally accessible government, and to meet the individualized service objectives of all departments, boards and committees.
Director: Kristopher Pacunas
Address:
Town Hall
4 Boltwood Ave
Phone: (413) 259-3098
Fax: (413) 259-2405
Email: itd@amherstma.gov

New Page 1

New! WMUA 91.1 Focus 03/04/2007 (MP3 - 67MB)

Hosted by: Rob Kusner | Guests: Kristopher Pacunas, Brian Levine, Mark Corner

Discussing: Community wireless initiatives, goals and visions

New! WMUA 91.1 Focus 02/04/2007 (MP3 - 44MB)

Hosted by: Rob Kusner | Guests: John Olver, Carol Gray, Molly Turner, Harry Brooks

Discussing: Transportation initiatives, priorities and goals

 

Continuing Objectives:

- To support, maintain and improve all aspects of the Town’s technology infrastructure.

- To monitor, maintain, and audit network security systems ensuring the information privacy of citizens and staff.

- To coordinate information technology activities within Town departments and between external agencies.

- To seek creative and external funding mechanisms for technology projects and initiatives.

- To consolidate and standardize technology systems wherever possible to reduce total cost of ownership.

- To maintain offsite backups of the Town’s technology systems and databases capable of restoring all systems in the event of disaster.

- To maintain and update comprehensive archival systems in compliance with Federal, State and Local law. To maintain the Town’s software and database systems through timely updates and effective maintenance.

- To provide daily operational technical support all departments, boards and committees, and to provide emergency 24/7 support to Police, Fire, EMS, Public Works and the Communications center.

- To train and provide project specific technical assistance to town departments.

- To maintain, improve and expand all aspects of the Town’s websites and public access systems.

- To maintain and improve technology policies and procedures.

Fiscal Year 2008 Objectives:

- To improve public access, telephony and website systems to better meet the needs of disabled persons.

- To continue development and deployment of web-based GIS technologies improving upkeep and access to spatial information.

- To augment Permitting and Code Enforcement technology systems to better streamline and automate departmental operations and transactions.

- To select and implement a document management system protecting vital Town documents and providing staff and citizens online access to the many Town and Library scanned documents and images.

- To replace the content management system powering the Town’s website ensuring security, and further automating how information is published from internal technology systems.

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Budgets:

Fiscal Year 2008 Proposed Budget (PDF - 41KB)

Fiscal Year 2007 Proposed Budget (PDF - 24KB)

Fiscal Year 2006 Proposed Budget (PDF - 20KB)

   (click here for more Fiscal Year 2008 budget information) 

Annual Reports:

Fiscal Year 2006 (PDF - 28KB)

Fiscal Year 2005 (PDF - 22KB)

Fiscal Year 2004 (PDF - 18KB)

  (click here for the annual Town report archive)

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Staff:

    Kristopher Pacunas, Director (pacunask@amherstma.gov)

    David Soucie, Assistant Director (soucied@amherstma.gov)

    Sean Hannon, Network Administrator (hannons@amherstma.gov)

    Maria Racca, Software Analyst (raccam@amherstma.gov)

    Richard Dudkiewicz, Systems Analyst (dudkiewicz@amherstma.gov)

    Michael Olkin, GIS Administrator (olkinm@amherstma.gov

  Liaisons:

    William Glover, Public Safety Systems Administrator (gloverb@amherstma.gov)

    Hank Allan, Library Systems Administrator (allanh@amherstma.gov)


 

 
  

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Phone: 413-259-3002 | Fax: 413-259-2405 | Email: info@amherstma.gov

 
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