If you feel that the actions of an employee of the Amherst Police Department constituted misconduct, you may file a Complaint of Misconduct. Actions can include but are not limited to, excessive use of force, rudeness, violation of a Department policy or rule, or an illegal act.
Forms to file an alleged complaint of misconduct can be obtained at the Amherst Police Department, at the Amherst Town Hall/Office of the Town Manager and can be downloaded and printed here: Report of Alleged Police Misconduct Form and Instructions.
Generally speaking, in instances where an officer has used his or her discretion lawfully, but you disagree with that discretion, that would not be considered “misconduct” for the purposes of the internal affairs function the Office of Professional Standards. For those instances where an officer has lawfully used his or her discretion, which does not include misconduct, there is a right of appeal. Appeal venues that are available to community members include the District Clerk Magistrate for a traffic infraction and Amherst Bylaw ticket and the Amherst Collector's Office for a parking ticket. If you are unclear as to which option is appropriate, you can contact a police supervisor at 413-259-3000, the Office of Professional Standards at 413-259-3014 or the Office of the Chief of Police at 413-259-3014.