View and Pay Bills or Parking Tickets

Online Bill Pay Banner

Some of our online payment portals will be temporarily unavailable beginning Thursday March 23, 2023 at 11:59pm for a system upgrade. The online payment types that are impacted are marked with an asterisk below. After this time, please use the following methods of payment for those impacted payment types: 

  • In person (office hours are M-F 8:00 am-4:30 pm)
  • Drop a payment in our secure drop-box next to the Main St entrance of Town Hall or
  • Mail in a payment to:     Town of Amherst, 4 Boltwood Ave, Amherst, MA  01002

New! Town Clerk Requests & Payments

Held up at the RMV? Read carefully the release times with each payment type.

Parking Tickets and Excise reported to the Registry of Motor Vehicles paid by credit card will release at the RMV in 2 business days. Debit cards will convert to electronic check (ACH) and all ACH will release the hold in no fewer than 6 business days.

Only 1 tax bill can be paid at 1 time. You will be redirected to restart the process to select and pay another bill (ex. multiple excise tax bills). We apologize for the inconvenience, this unintentional limitation is temporary. Parking Tickets by plate and Utility Bills by account do allow multiple payments in a single transaction. Thank you for using the Anytime Self Service system!

Payments using a check are free. If you intend to use a credit card see the credit card fee schedule.


  1. Enroll in Automatic Payments
  2. Enroll in Paperless Billing

Enroll in our Direct Debit Program:

Instructions for Enrollment
Form for Enrollment 

Processing Fee Information For Online Payments

A fee for credit card use is added when paying with a credit card, see the credit card fee schedule for fee amount details. There is no same day release with online payment. As of July 1, 2013, the Town of Amherst will absorb the fee for online payment by eCheck (ACH).

Contact the Treasurer/Collector's Office by email ( or by phone (413-259-3020).
Office hours are Monday through Friday 8:00am to 4:30pm.