Water Department


To develop, treat, and distribute quality water to meet the needs of Amherst residents and to do so through a user fee-based revenue system.

Current Rates

As of July 1, 2017 the water rate is $3.80 per 100 cubic feet of water usage. There is a minimum quarterly charge of $11.40 (based on 300 cubic feet of usage).

Water or Sewer Abatement Requests

Residents requesting a water or sewer abatement will be required to submit a Abatement Request Form.  These forms will ensure that sufficient information is submitted for any abatement request and will streamline the abatement process.


Sign up for Paperless Billing  and get water and sewer bills by email! Go GREEN!
View and pay bills online with  Anytime Self Service.


The Collector's Office and the Water Department would like to remind any residents who are left a card for a meter reading to either call in the reading or fill the reading in and mail back the card in a timely manner. This will avoid receiving an estimated bill.
Public Water Supply Protection Plan
These are large documents, allow time to open:
General Information

Water Quality Reports

Building of the Intake Reservoir in Pelham, 1880

intake reservoir photo.jpg

Italian stone masons were hired by the Amherst Water Company to build a dam on the Harris and Amythest Brooks in Pelham.